You may reach WestNIC at any time via support desk or email: email@example.com. Please note that our Sales and Billing Department operates from 10:00 AM to 6:00 PM EST (New York local or EST). Emergency technical support is available 24/7/365.
Because some issues need immediate attention, 24/7 emergency support is available through the support desk (Critical priority) and phone. Critical priority should only be utilized in the case of an actual emergency (server downtime for more than 30 minutes), not merely a technical problem.
1-212-671-1942 (New York)
1-212-671-1942 (New York local, 10 AM - 6 PM EST MON-FRI)
You may also reach us via 24/7/365 Help Desk.